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Customer care
A question about your loan, or not happy with our service? Tell us and we will put it right. Here is who to talk to.
Step 1: Talk to your branch
Most questions are answered at the branch. Call or visit your branch, or call us on 90959 09311.
Step 2: Contact customer care
If the branch hasn't sorted it out within 7 days, contact our customer care team:
Customer care, Nachiyar Gold Finance Pvt Ltd
- Contact person
- Kottursamy
- Phone
- 90959 09311
- Address
- 221/1, 8th Street, Subbaiah Complex, Rajapalayam Road, Sankarankovil, Tenkasi District – 627756
- Hours
- Mon–Sat, 10:00 am – 8:00 pm
We reply within X working days.
Step 3: Escalate
If you are still not satisfied, you can approach the regulator that applies to us. RBI Ombudsman or TN Pawnbrokers Act authority, depending on licence