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Privacy policy
What we collect, why, how long we keep it and how to ask us to change or delete it.
Your data
Written to follow the Digital Personal Data Protection Act, 2023. final wording to be approved
What we collect
On the enquiry form: your name, mobile number, branch, what you need and the approximate gold weight. At the branch: KYC documents required by law.
Why
Only to answer your enquiry and to provide your loan. We do not sell or share your details for marketing.
How long we keep it
Enquiries are deleted after 12 months. Loan and KYC records are kept for the period the law requires.
Your rights
You can ask to see, correct or delete your data, or withdraw consent, by contacting customer care.